FAQs

What materials do we use?

All of our products are made of 925 sterling silver and either gold plated or made of 18ct Gold - specified in the description of each product.

Are the products available in different sizes?

We only produce one size for each item. The length of the necklace chain can be adjusted, and the ring size is also adjustable.

How long will a product take if it is being custom made, and how much will it cost?

We can only provide a price once we know what molecule you would like us to produce and which material it will be made of, as the price varies for different items. The time for production and shipping can take between 30-60 days.

I am ordering an item as a gift, can I include a message?

If you would like a special message written in your gift please email us after your purchase and it will be included in your gift. Please keep the message short.

Can I change my shipping destination after I have made an order?

We are unable to change the shipping destination after a product has been dispatched so please ensure you provide the correct address on payment.

What payment methods are accepted?

We accept visa debit, Mastercard, American Express, Maestro, Diners club, Amex, Discover, Paypal, Apple Pay, Google pay